Why are businesses in business? They’re in business to make money. Every last one of them. Nothing happens without money. Money comes in. Money goes out. Some of it hangs around as assets and profits. Somebody’s got to keep an eye on all that money. The Finance and Accounting departments play that role. Some of their functions and tools follow:
Improving listening skills is the first step in improving overall communication. Listening is an essential part of the overall communication process.
According to the Oxford English Dictionary, listening is to “give one’s attention to a sound.” In the business world, this sound is the voice of others. Fundamentally, listening is about receiving data, information, knowledge, and wisdom from another. Everything we do must be intended to enable the full, accurate, and complete reception of the message(s) being sent.
How do your customers convince themselves that buying your goods or services provide them a good value? Value is typically described as the benefit per unit cost or incremental benefit per incremental cost. Those increments can be how your product is perceived compared to your competition. So, the natural question is “How is benefit perceived by customers?”
What’s the worst agenda time to be a presenter? What can go wrong for the facilitator? Gosh! From teaching presentation skills and having a reputation as a presenter and facilitator, I’ve been asked those questions many times. My answer is always the same.
Every time slot has its bad aspects.
What are the values of the organization? Can those outside (or inside) the organization tell
what your values are? Can they watch how the members of the organization behave and infer the values?
Values are the filters through which decisions are run. Values are cultural norms that describe the basis for acceptable behavior. With repetition, recognition and reward, and reinforcement, values form practical habits that form observable behavior (Pearce, 2005). Continue reading