The Team Charter: The Foundation of Team Formation

A great foundation for team-formation training is the team charter. A team charter is “the rules of the game.” Everyone involved in the team needs to agree with and abide by the rules.

Here are the important sections of a team charter and a bit of explanation and rationale:

TEAM NAME: What will the team call itself? This is a great opportunity for some creativity and team identity (e.g. Bill and the Cover Girls – a team that puts the covers on production boxes).

TEAM MISSION (What / Why): Why was the team formed? What is the business rationale?

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The Culture People Want

The culture of an organization is manifested in the way that people behave in that organization. Of course, behavior is prompted by antecedents or activators. Behavior should also result in consequences, hopefully good but sometimes bad.

When leaders think about developing a culture in their organization, they really are trying to position a set of antecedents or activators and consequences to behavior. These are the things that can be affected by the leader. Behavior is the decision of the employee.

So, what can leaders affect and what do employees want and need?

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Kindergarten Performance Management

When my parents passed away, the family had to clear out their house to prepare it for sale. My brother and his wife came across a stack of report cards for my K-12 education. The stack included my kindergarten report card.

When I thought about the “Personal and Social Growth” items on my kindergarten report card, I recognized the kinds of behaviors that should be exhibited throughout our lives, not just in kindergarten.

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What is the Purpose of a Meeting?

Simply, a meeting is intended to bring the right people together to accomplish some important task at the right point in time. Many people find meetings to be distractions from getting work done. Perhaps some improvement might change that.

It’s been my experience that there are only a few reasons to have a meeting. There are many tools that can help in accomplishing the intended purpose:

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Symbols Mean Something: Don’t Ignore Them

“So what if his office is bigger.” “Our project must not be important since we can’t get a bigger work room.” “He must be important. He eats with the Vice Presidents.” “When you’re a VP, you park in front of the building.” All of these are examples of what symbols do to send messages.

My reference says that “symbols reinforce the values of the culture. . .reinforce what and who is important.” The Oxford English Dictionary says that a symbol is “a thing that represents or stands for something else, especially a material object representing something abstract.”

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