Empowerment is a process. As with any other process, it has inputs and outputs. The cyclic process of empowerment cannot be executed without employees, leaders, and systems aligned with the goals of empowerment. Both employees and leaders want to know “what’s in it for me?” and the empowerment process produces results describing that.
|
REQUIRED |
PROCESS CYCLE |
RESULTS |
| Trustworthy Employees |
|
Self-Determination: Freedom; Independence; Discretion |
| Leaders | Meaning: Care about the work; Doing something important | |
| Supporting Culture: Processes; Structure; Skills; Style; Systems; Symbols | Competence: Confident of their ability; Want to grow | |
| Impact: Active participation; Influence company success |
(“Results” from MacShane, 2005, p. 191)
